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Microsoft: Windows 11 apps might not start after system restore

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Microsoft acknowledged that a bug in Windows 11 has been discovered. This can cause launch problems and display errors following a system restoration.

According to the company, “After running a System Restore from a prior restore point on Windows 11 version 22H2, certain Windows apps that use MSIX Windows package format might experience” several instability issues, such as crashes, failures to launch and freezes.

This known problem has been reported to affect multiple Microsoft apps including Notepad and Paint as well as Microsoft Office apps. Cortana is also known to have an impact on the Windows Terminal app.

This list does not include all apps. This issue may affect any Windows apps that are built using the MSIX Windows package format,” Redmond .

One of these symptoms may be experienced by affected users:

  • Instead of the app opening, an error message is displayed saying “This app cannot be opened”.
  • You might see multiple entries in the app’s Start menu.
  • Sometimes, an app might not start when you attempt to launch it.
  • A possible I/O error could occur. The app may then stop responding and crash.
  • The app will now run if you restart it.

These are the most common issues users will experience after a Windows restore. However, other problems could occur on affected devices.

This known problem affects Windows 11 22H2 versions: Windows 11 22H2 SE and Home; Windows 11 22H2 Enterprise; Enterprise Multi-Session; Education. IoT Enterprise.

There are workarounds available

Microsoft did not say if they are investigating the issue, but it shared an alternative for those affected.

If you are having trouble launching apps after a system restore, this might help.

  • Start the app over again.
  • You can reinstall the app by going to the Windows Store.
  • Install the app again from the source it came from.
  • Windows Update.

Microsoft script over the weekend in related news. It allows you to recover certain Windows shortcuts that were deleted by the ).

A flawed ASR rule caused widespread disruption within enterprise environments. Users were unable to launch applications, and Windows administrators had to scramble to fix the problem.

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