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IT burnout could be risking your organization
team members report that their work stress increases each year and they expect to see no change in 2023.
This growing trend in work-related stress within IT security poses a serious threat to employee health and the well-being of their security infrastructure.
IT expertise is essential for security infrastructure to work. Routine maintenance and proper configuration are required in order to achieve optimal performance.
Anger, depression, anxiety, lack of focus and general are all signs of security burnout. These are ways you can spot possible IT burnout and get to the root cause.
IT Burnout: Why it is so prevalent now
In recent years, we’ve had to ask a lot of our IT departments. A switch to hybrid or remote workers, increased cyber-attacks and geo-political conflicts, as well as a greater awareness about cybersecurity, all have added to the work load.
The increased workload doesn’t necessarily mean that there will be an increase in budgets or staffing. This is why the IT industry is suffering from workplace burnout.
This is how IT professionals can become burnt out. like system monitoring, incident detection and reporting.
Because of the sheer volume and mundane nature of manual work, team members can lose sight on small details. These are just a few of the ways that mistakes in repetitive tasks could lead to bigger problems.
- They may overlook suspicious IP addresses that could be associated with spam or malware after researching many IP addresses. Multiple systems logs help them to piece together information and timestamps for attack-related events. However, an IT professional who is overworked could overlook an anomaly.
- Alerts are sent to all affected teams and any team member who is involved in the detection and mitigation of an attack. The teams send out emails, slack messages and ticketing systems to notify security personnel on call. Security staff may become complacent and ignore warnings, or mistakenly assume positives. As a result of this, infections may spread to other groups and individuals.
IT Security: Solutions that will help you reduce the burden
Although there is no shortage of possible scenarios, IT burnout can be prevented by implementing concrete IT solutions as quickly as possible. This will reduce the potential consequences and risks that overburdened IT personnel may bring.
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End-user education
Employees can avoid social engineering threats like phishing or Business Email Compromise (BEC) by educating their end-users. No matter how secure your security system is, employees who are not trained in social engineering techniques will open the doors to ransomware . You should regularly drill employees on social engineering, ensure that they follow good password policies and utilize multi-factor authentication.
It not only protects your network from cyber-attacks but also saves IT staff time and effort in training end-users or troubleshooting the consequences.
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Increased funding
Organizations can raise the security budget to increase their security staff, reduce frustration and boost morale. As important as the best security tools, working well with security experts is equally vital.
Many organizations will be looking for ways to cut costs in the face of the imminent US recession. Unfortunately, cybersecurity is also on their list. Organizations looking to reduce their security costs without cutting back on spending can find many tech-based solutions that are cost-effective. These include or implementing multifactor authentication.
Organizations can no longer afford to ignore these cost-effective and simple steps towards increased security, with cyber-attack costs .
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Automatic fixes for recurring problems
Automated tools can help employees stay focused, fresh, and productive. They also reduce repetitive and manual tasks that are often added to their job descriptions. Consider the advice of your IT team and use tech-based solutions whenever possible. Even if you invest a lot upfront, it could save you 10 times down the road.
End-user password resets are a common and widespread IT problem, particularly in hybrid-work environments. showed that 37% of IT support desks spent over 6 hours per week on password resets. This is valuable time that a helpdesk worker could use to focus on more important tasks, and less manual effort in resetting the password of frustrated employees.
An organization can solve this problem by giving their users the ability to reset their passwords themselves. provides a range of tools that allow users to reset passwords anywhere and on any device. This eliminates the need to call an IT department, which can be costly and time-consuming.
The added security layer also helps to ease the cyberattack concerns of IT professionals.
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